Boarding Procedures

At the All Nippon Airways (ANA) ticket lobby on the 1st floor, you can purchase tickets, check in, and check your baggage. After completing these procedures, please proceed to the Departure Gate and Passenger Waiting Room on the 2nd floor.

Boarding Procedures

Online Check-in & Airport Baggage Drop

Please complete the online check-in process on your smartphone or other device in advance, and issue/save your mobile boarding pass.

A mobile boarding pass is required for boarding procedures.

Mobile boarding passes can be issued via online check-in starting 24 hours before flight departure. You will be asked to present your mobile boarding pass when checking baggage and passing through the security checkpoint, so please ensure you have it ready in advance. If you have baggage to be checked, please drop it off at the check-in counter on the 1st floor and receive your baggage claim tag.

For Passengers Checking Baggage

  • To ensure a safe and comfortable journey, please keep carry-on items to a minimum, including valuables.

    Carry-on baggage illustration
  • A baggage claim tag with a reference number will be provided when you check your bags. Please keep it safe, as it is required to verify your luggage upon arrival.

    Baggage tag illustration
  • Carrying knives or other items that could be used as weapons into the cabin is prohibited by law. Please be sure to check these at the 1st-floor counter.

    Restricted items illustration
  • To prevent mix-ups with similar-looking bags or souvenirs, we recommend attaching a personal marker, such as a ribbon or luggage tag, to your items.

    Luggage marker illustration

Proceed to the 2nd Floor Departure Lobby

There are vending machines (drinks, bread, snacks) inside the boarding lounge, but please finish meals and souvenir shopping before passing through the security check.

1st Floor to 2nd Floor Map

*Please note there are no shops inside the boarding lounge. *Elevators are available for elderly passengers, those traveling with small children, pregnant passengers, or anyone requiring assistance.

Security Check

2nd Floor Security Checkpoint

Please pass through the security checkpoint at least 20 minutes before your departure time.

A mobile boarding pass is required.

Carry-on baggage and body checks will be conducted. Please place metal items (mobile phones, keys, etc.), electronic devices such as laptops, and liquids like plastic bottles into the provided trays for inspection.

Security Checkpoint Map

Important Notes

Items that frequently trigger metal detectors

Smartphones, mobile phones, wallets, jewelry, belts, watches, stationery, glasses, cameras, portable music players, shoes, boots, etc.

*Removing these items and placing them in the trays before passing through the gate will ensure a smooth process.

Regarding Lighters

Explosives, fireworks, and highly flammable items are prohibited in both carry-on and checked baggage. However, one lighter for smoking purposes may be carried on board. Please note that carrying more than one lighter, cigar lighters, oil tank lighters, or pistol-shaped lighters is strictly prohibited. You may be asked to surrender these items, so please do not bring them to the airport.

Boarding

2nd Floor Boarding Lounge

Please arrive at the boarding gate at least 10 minutes before departure.

A mobile boarding pass is required.

Follow the instructions of the airline staff and present your boarding pass for verification before boarding the aircraft.

Boarding Gate Map